New In Store

Bringing the new technology to you

Categories :

Let’s connect

Buy 6 to enjoy exclusive box set

Return & Exchange

  /  Return & Exchange

How To return

How to return

We offer return programme if you think your order is not right for you. Please ensure that your items fulfills the conditions below and follow our sale terms.

Step 1: Sign in to your account and click return & exchange under account.

Step 2: Download the return form from the page.

Step 3: Submit the return enquiry.

Please ensure you have the product in original resalable condition with all labels, hangtags attached. Pack your item into our reusable bag and include the return form inside.

Lastly, look out for an email notification once we have received your return items.

Note: We do our best to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may cancel the return programme.

Am I eligible to return

You can return the unsatisfied items to us within 10 days of receipt, provided they are in original resalable condition with all labels, hangtags attached. Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging.